Gary Collins Coaching is committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us. Due to the nature of our business and the accessibility of our products immediately upon purchase, there is a generous 14 days full refund policy, which begins on the date of purchase with most of our products with the exception of any special/limited discount for all products which have a zero refund policy. However, you can cancel your subscription at any time from any future billing.

For our subscription products we will abide by the Consumer rights procedure of the UK, which entitle the consumer to a 14 day cooling off period, however this right is waived as soon as the product or service purchased has been accessed, streamed or downloaded.

For our Live events, full refund is available as long as notice is given at least seven days prior to the event. Sadly, this means that tickets purchased within seven days of the event cannot be refunded.

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If you are not completely satisfied with the product you have paid for, you may contact gary@garycollinscoaching.com within 14 days of the purchase and we will look into your request.